How long will it take for my item to arrive to me once I place an order?
Once we receive your order it usually takes 3 to 10 business days to process your order. After we process the order we will ship it to you using the shipping method you selected. This usually takes an additional 1 to 5 business days for domestic orders or 4 to 15 days for international orders. If you need an item faster than this please contact us to see if the item can be processed faster.
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Are you an established company?
Yes. We have been in business selling dresses for over 9 years and we been online for over 3. We are a proud holder of several awards for excellence in service and sales with major designers and companies. Come and visit us in our retail store for more info or to just say "hi"
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Why should I shop at Net Fashion Avenue?
We know what fashion is and we have a strong fashion sense.
We will tell you what looks good and what is high quality.
We will go the extra step to find you the perfect dress for your occasion if you need help with that.
We will take care of your dress, you can be re-assured of that. We are an in-store staff that respects our merchandise. Quality products is how we earn our living and for us our dresses must be perfect.
We will be honest about our products and our service. If you not agree with our policies, we ask that you shop from another merchant.
We will never sell your personal information.
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What are the lengths of your dresses?
Most of our long dresses are 57" long unless otherwise specified in the size chart. Most of our short dresses are 33” long unless otherwise specified in the size chart.
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What type of fabric or material is used?
If you need further clarification on dress fabrics that are not listed in the product description on the catalog page, please contact us.
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Can I see the dress you show in a different color?
All the pictures we have access to are provided and displayed online. If you do not see the dress you like in the color option that you want to purchase that means we do not have a picture of it.
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Is my information secure using this site?
Yes, we use the latest technology to ensure your information is secure. To get more information, visit our privacy policy page.
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Do your products run true to size?
Each dress is made differently so it is best to check the size chart on the dress page that you are looking at for accurate sizing information.
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Do you ship outside the US?
We can take orders for almost anywhere in the world! Please purchase all items through our website, and be sure to list your correct billing address (incorrect billing addresses may result in cancelled orders).
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Can my order be shipped to a different country than the billing address?
This is determined based on the countries involved. For further information and assistance in regards to this please call customer service at 800-441-6421 between 9:00 AM and 5:00 PM CST on weekdays.
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How long is my store credit good for?
Your store credit code is valid for up to one year from the date it was issued.
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What can I use my store credit on?
Your store credit can be used towards anything on the site except for the shipping cost.
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